UPS Customer Centres

Extremely disappointed in how I was treated. I ordered a large package from Best Buy 145lbs. They used UPS to deliver. I get a message from UPS the day before delivery saying it will be at my place the next day. I stay home to receive the package. At 7pm I check the App and it says they don’t have my unit number. I see the description of my package and 145lbs. I call them up and give them the Unit number again. I’m promised the package the next day. I ask them not to deliver the package till

Common experience here. I expected an important package which was not delivered so I looked up the tracking info on the UPS website. It said they attempted to deliver the package on a Thursday at 4:15pm but could not. The delivery address is a business that is open until 11:pm Mon-Fri. So big time lie there. Not even an attempt at delivery on Friday, not sure why that would be? Now it is the long weekend and I have to wait until Tuesday to find out if I get my package. Avoid UPS!!!

WORST experience by far dealing with UPS to have my packages delivered. The drivers are so incompetent of doing a basic task they don’t even attempt to deliver the package to the door. if you live in a building they just hang!the notice beside the intercom in the entrance and leave. I also tried getting in contact with their customer service n they said there’s nothing they could do and when I tried to call again they blocked my number, so UNPROFESSIONAL, this company deserves 0 stars.

I would give them 0 if possible. They are so inconvenient to deal with. I already contacted the company I ordered from and said I won’t order from them again as long as they use UPS.

one star is too much for the service, parcel send to me was from apple and required signature at delivery, the driver who did delivery simply drop the package at my door and left, this was over $ 1300.00 equipment inside, anybody at UPS care about a customer????