Gina Studio Estético
4.6/5
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Details & Description
Gina Studio Estético is the Waterloo Region's premier provider of spa services amd therapy! Established in 1969 we were one of the first day spas in Canada. For over 50 years, Gina's has been the premier spa facility in Waterloo Region. It is a second generation family owned business.

Beginning with manicure, pedicure and facial treatments, Gina's has grown to provide a wide range of services across many disciplines: aesthetics, body treatments, registered massage therapy, hair design and colouring and medical spa treatments. It is the largest spa facility in the Kitchener-Waterloo region, with over 35 staff members. Call today to schedule an appointment and preparing for a day of pampering and relaxation at out spa. more... See more text

Products and Services

  • Massage,
  • Hair Removal,
  • Hot Stone Therapy,
  • Foot Care,
  • Esthetic,
  • Botox & Fillers,
    • Facial,
    • Hot Stone Massage,
    • Acne Treatment,
    • Estheticians,
    • Make-up,
    • Massage Therapists,
    • Hair Styling,
    • Botox,
    • Electrolysis,
    • Beauty Salons,
    • Facial Therapy,
    • Laser Hair Removal,
    • Hairstylists,
    • Hair Studio,
  • more...
  • less...

Brands Carried

  • Botox,
  • Diego dalla Palma,

Specialties

  • Medispa,
  • Laser & Medispa,
  • Massage,
  • Spa Packages,
  • Esthetics,
  • Hair,
    • Thermage,
  • more...
  • less...

Languages Spoken

  • English,
Location
50 Bridgeport Rd E, Waterloo, ON N2J 2J6
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Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Ratings & Reviews - Gina Studio Estético

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4.6/5
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jay2001
By

Awesome

I WAS LOOKING FOR A PLACE IN TOWN FOR A HAIRCUT ANDCOLOUR. I CHOOSE GINAS BECAUSEOF ITS REPUTATIION AND ON ADVICE FROM SOME GIRLFRIENDS. THE ATMOSPHERE WAS WONDERFUL AND FRIENDLY AND AND THE DECOR WAS BEAUTIFUL. AFTER MY CAPPACINO I MET WITH MY STYLIST (BRITTANY) AND WE DISCUSSED MY COLOUR AND CUT. SHE WAS ATTENTIVE AND REASSURING, AND AFTER A COUPLE OF HOURS OF RELAXING WAS REALLY HAPPY WITH MY LOOK. I WAS TREATED WITH REPECT AND CARE AND EVEN BOUGHT SOME OTHER SERVICES, PUT ON A GIFT CERTIFICATE, TO GO BACK AGAIN AND VISIT THE SPA AS WELL AS THE SALON. l LOVED IT AND WOULD RECOMMEND IT TO EVERYONE !

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amyp1
By

Highly Recommended - Years of amazing experiences!

Gina's is a first class Spa that we're very fortunate to have in Waterloo. Every experience I have ever had at Gina's has been great. The women at the desk and the estheticians have always been friendly and accommodating to your needs. They make you feel so comfortable and relaxed when you are having your treatments. I have been going to Gina's for years and I have never had a less then great experience. I would recommend them to everyone.

Service: 5/5
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burky
By

Very disappointed,

My original appointment time was moved to a later time that was fine no problem with that it happens. I arrived at the later time and the rude receptionist looks at me like what am I doing there. Told to take a seat left to sit for over 1/2 an hour no apology for the delay no drink offered we were completely ignored for the whole time we sat there. WE WALKED OUT IN DISGUST.

Service: 1/5
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Business Reply April 15, 2010

Dear Burky, I want to first of all apologize for your negative experience at Gina's and for keeping you waiting for your appointment. I appreciate your feedback, as we cannot address an issue if we are not aware of it. I‘ll spare you the details of the reason for the delay in your service provider that day or make excuses for making you feel neglected. You're right, we made a mistake and that does very infrequently, unfortunately occur but when it does, we don't take it lightly. We have a process that allows us to address the problem and hopefully turn a negative experience into a positive one for our clients. We did call you later that day to connect with you, apologize and try to initiate that process. I would love the opportunity to speak to you directly and hopefully give you the great experience you deserve. Give us another chance to show you why, thousands of satisfied clients have loved coming to Gina's for over 40 years and why we were voted best spa over 5 years running in KW's Record as well as other publications. Please call me at 519-886-2090 or email info@ginaspa.com. Sincerely, Jenny D Owner/director

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