Our purpose is to protect the public by promoting safe nursing practice.
CNO aims to prevent harm by identifying potential sources and addressing them before they can negatively impact the public. We are committed to a whole-system approach to nursing regulation and working with you to make a greater collective impact on the patient care system. more...See more text
The worst service I have never had! Horrible, frustrating and disappointing! I sent them more than 6 emails since two months ago and they never reply me.I made an international call to their hotline and had been waiting for an hour and end up hanging up the phone! Its unbelievably disappointing that its a regulatory body!!
The absolute worst service I've ever experienced with a regulatory body. Over a month and haven't received an email back and I've tried waiting on hold for over 2 hours multiple days and can never get a customer service representative. No emails, no calls...how do we get any assistance? Deplorable - the College should be absolutely ashamed of how it's treating its paying members.
I have attempted to contact CNO for over 2 months regarding a form for a different province in order to work. I have now lost a position because it takes apparently 7 weeks to fill out half a page and mail it. Every time I call I’m on hold for 2 hours and then the line disconnects me? This happens every time and when I transfer to registration they tell me they can’t help me and I inform them I can’t get ahold of anyone. No customer service! Only way to contact anyone is email
