After asking for the fee breakdown to release my car I asked for confirmation and a breakdown of the fees 3 times and was given a raised voice. The person I spoke to, Steve, who I presume is the owner, repeatedly told me he doesn't have time to discuss the details of a significant sum of fees and hung up the phone. To be forced to deal with anger & impatience in a situation where a towing company holds the leverage is a deplorable situation led by someone no other person should deal with.
Are you the owner of this business?