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DO NOT GO HERE! This is the most UNPROFESSIONAL store I have ever been to. I asked to buy a mannequin and asked if I can try to put a garment on it to ensure that it fits well before buying it. The older Asian lady said 'NO' very RUDELY. Then she started yelling at the top of her lungs and told me 'GET OUT'. She was yelling so loud that I just walked out. The worst customer service and experience I have ever had. That lady that works there is CRAZY! DO NOT STEP A FOOT INTO THIS HORRIBLE store.
Business Reply April 2, 2015
Sorry to hear about your experience but you should tell the whole story. After asking 3 different staffs, If you could try on your garment and not getting the answer you wanted. You insisted on going against company policy, so that is why you were asked to leave. When you refused to do that and you got into the argument with one of our staff. After not leaving the store, you insisted on getting a business card to write this review. You know what, you should just learn to respect ones companies policy. If they don't do something, means they don't do it. Hope you have better luck else where
Pretty wierd experience here. Walked in with some friends because we wanted to look at mannequins and browse fixtures, but we're greeted with "the store isn't open to the public" and they kicked us out. Will not be buying anything here ever In the future.
Business Reply March 9, 2015
|Hi, Well, that would be the response you get. If you tell them you are looking for nothing and just wanted to wonder around. We are a professional fixture company, serving business's for over 30 years. There is a lot of weird people around and we will have to sort out people that aren't looking for our products. I'm sure if you told our staff that you were looking for fixtures and mannequins, you wouldn't get that kind of answer. And would be showed around, to see different products to meet your needs. Next time you are looking into a specialty store, don't tell them you are looking for nothing. Then you would have a better experience. Thanks
Absolutely terrible service. Placed an order for mannequins in November and got messed around for months. Until i eventually called them and they laughingly told me that they were going to miss the deadline. Dealt with Bill. Shocking service, no following up, no communication, don't seem interested. DON'T USE THIS COMPANY.
Business Reply January 26, 2015
You were trying to order you a $39.- torso in a color we don't stock. I still tried to order one for you but I cannot help it if your order had to wait with other customers to complete an order. I don't think anyone is able to import you one torso in your color in a specific date. We almost made it but your order was held up at the customs, like I explained. I hope you have better luck in the future.
I've been coming here for 8 years to purchase a variety of retail fixtures. Most recently, I purchased both wall mounted and rolling racks for clothing. The staff were very friendly and even helped me plan the layout of racks to fit the space I was working with. They are conveniently located downtown, and stopping by to grab something for one of my 3 stores is quick and easy! There is always someone available to help carry things out and load them in to my vehicle. Overall, they have a large selection of products and staff offer excellent customer service.
This place is wonderful! I am a retail shopper and was able to buy my daughter a double decker bracelet holder made out of black velvet that she can use to organize and see all of her bracelets which are normally crunched into a pile. She loved it! I looked at Christmas time for something but nothing I saw was quite right. I almost bought her a triple decker. They also have great clothing racks that are affordable and will not break in a week like the ones at certain big box stores. I wish my home was large enough because I would also buy a mannequin for the front hall and dress it up and change it all around. Guess you need an artsy loft for that. Staff were polite and helpful. I also have my eye on a great glass shelving unit you can configure any way. Worth checking out.
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