The food was exceptionally good.
The decor was very well done and the atmosphere was nice and cosy.
The food came relatively quickly which was a nice bonus.
Unfortunatly where they excelled in the food's appealing taste they miserably lacked in service etiquette.
All they need to do in my opinion is greatly improve in their service and a bit in language skills and they should do fine.
This place now has the worst possible service imaginable. I've been a regular on this restaurant for years now, always bringing new people and talking the restaurant up.
It seems as though the management changed. Now it's the last place i'd go for sushi. They have the nerve to interrupt people's dinner to rush them into paying the bill; the offered my friend dessert and when I asked for some they said I had to pay the bill first (????), even though i'm there every second week. The staff is incredibly rude, unashamedly rushing you out, regardless of the time of day.
Decent food - but not worth the hassle. Save yourself a frustrating night :p
My wife and I have dinner at Sushi-Tei at least twice a month and have seldom had any issues with the food or service. The prices are great and the food is good.
We were rushed out the door close to when we were finishing up dinner. After we paid, the manager actually asked if we were finished b/c there are people waiting for our table. We found him to be rude and ill-mannered. We never had this type of rudeness with the previous management. And we were at the table for less than 1 hr. We would not recommend this restaurant especially if you have kids. We didn't even get to finish feeding our toddler. The manager and the staff all have the same attitude, get them in and out as fast as we can to increase revenue. But this is the only restaurant I've only experience where they truely try to kick you out the door!
We have gone to this Mississauga Sushi Restaurant multiple times over the past 3 years. But this was the first time with a Reservation, or with more than 2 people.
We booked a reserved table for 6pm on a Saturday, for 6 people. we were seated immediately the staff was courteous. However shortly afterwards they started coming around every 5min asking if were were ready to order our dinner (the 3rd couple had not even arrived yet). The manager came over at 6:20 to tell us that the table had been booked for 7:30 and that if we are ordering we should do it so they could get it ready for the next setting.
After ordering, the food arrived Very Quickly, without any time to even finish the appetizers. While the food tasted alright it was very obvious that they had rushed making the sushi. As it was both poorly sliced and not properly rolled. All the while the wait staff was constantly coming by to look in to see if we had finished yet.
The Tempura and Gyoza, were rushed though the cooking process as well. The Tempura shrimp as far too close to underdone. Leaving most at the table with a heavy feeling after eating.
at 7:00 they started asking if we wanted the bill, and by 710 we got fed up and said yes. The most insulting error then occurred. despite being 3 bills, all printed and delivered separately, the most expensive single item (a beef Teriyaki with a substituted sushi at 25$) was included on all 3 bills. After much trouble flagging down a waiter (after all this hurrying they then decided that we didn't need any further prompting and thus were ignoring us) the 2 incorrect bills were corrected and we were told to go to the back to pay. We were then told that we should then deliver our tips back to the table as the manager did not hold the wait staffs tips. (needless to say there wasn't any tips to deliver)
While we had previously enjoyed eating there in the past, none of us will be returning. The Un-Welcoming attitude, Rushed eating, and Expensive mistakes haved totally turned us off.
