Established in 1988, Memory Lane Limousine has offered professional White Glove and Red Carpet limousine service to Mississauga, Oakville, Burlington, Milton and Georgetown. Owned and operated by Brian Jones, over the past 21 years his fleet has grown up to 5 classic limousines, 2 traditional 6 passenger limousines, 2 mega stretch 9 passenger Lincolns, two 12 passenger SUV limousines, 18 and 24 passenger luxury coach and 2 corporate sedans; awaiting your reservation. Memory Lane Limousine serviced it's 3, 500th wedding on October 24, 2009. Yearly we drive over 300 BRIDES to the church on time.more...See more text
The owner - Brian - invited me to his place to check out the limo first, have a look inside, and sign the paperwork. The entire experience was great. If you choose this company, request John as your driver - he was very professional yet approachable/friendly. It was nice phoning a company that actually picked up the phone rather than having to call repeatedly, talk to their voicemail, or send an email...
When the contract was first being arranged and formalized this company - and owner - was very professional and responsive.
However, upon the day of the event multiple items that were outlined in the contract were absent from the limo - 2 bottles of champagne, soft drinks, a 'just married' sign, and ribbon. The only excuse given was the absence of the champagne and the excuse was that 'they had a big party the night before who drank all of their champagne".
After the event a keepsake was forgotten in the limo. Again, multiple people on numerous occasions called the owner (who is the only contact information provided) to inquire after the item and each time were either ignored or were told that he 'didn't have time to check all the limos" and that "the current clients were more important".
A very nice appearance upfront, but unsatisfactory delivery and absolutely terrible after the business was 'concluded'. Do not use this company if you want things to go off without a hitch!
