Poorest customer service due to the facts that they showed no courtesy nor respect, sat at nearby table and stared while eating, didn't provide a chop stick stating that we would not know how to use, prompted to pay several times while eating. Made atmosphere as uncomfortable as they could for boys of colour. That superseded the quality of the food.
Good quality salmon sashimi and their various rice rolls are good too. Their tempura sauce isn't very good though, tastes like it's watered down. But overall, we've had salmon sashimi and rolls take-out from here a few times and enjoyed it. The servers don't smile or chat with you but no problem, the service is fine.
My girlfriend and I used to enjoy going to this restaurant with our kids until a couple weeks ago, which was the last time ever!
We were the only guests in the restaurant and I had to get up to ask for drink refills and to ask for a new sheet for our order and then after the server didn't bring my son's ice cream which was marked on the sheet, I had to ask for that twice. To top off our experience, after my son had been sick all over the floor and we had told the server we needed to leave he offered to pack up the little bit of food that was left and then charged me $8 for it. The all-you-can-eat is $15 so I don't know how a few small items can be $8. I argued with the server that if it weren't for my son being sick I would have eaten the food in the restaurant. He told me it was the policy and I was charged for everything.
My girlfriend and I will never return to Sushi And Rolls. We will go back to Sushi Mountain where we have never had a bad experience.
I like the food here,however the service leaves something to be desired. If you go for the all you can eat make sure you order lots on the first round and keep track of what you order.
The last two times we have been there they have missed orders. In what should be an enjoyable night out turns into a two-hour waiting game.
If they can't handle the all-you-can-eat portion of the business then they should drop it.
They seem to favor people going in and ordering bento boxes.
We will not be returning to this establishment.
I visit there at least once a week, I have their beef teriaki, salad, and soup. I've taken several people there to try it and they all love it. Only thing is the owner is there alot and i think he needs to listen a bit better when it comes to taking an order. I got take out a week ago and it was missing 3 items. I even double checked while he was writin git down. He didn't offer me a discount last time i was there, which rubbed me the wrong way. So i left no tip. hey i come from courtice to ajax get my food home and it was wrong. So check your order if your getting take out.
My family loves to go to Sushi & Rolls since moving to Ajax 3 years ago it has been the only Sushi restaurant we continue to make return visits to, the environment is kid friendly and the food & staff are excellent!
I travel all over the province and visit a great number of restaurants. I particularly like Japanese restaurants, Sushi most of all and for my money you can't beat Sushi and Rolls! Fast friendly service, fresh food and since they expanded to their new larger location, bigger and better for everyone else to enjoy!
By far the best sushi i've had! I've been to many...
By far the best sushi i've had! I've been to many Japanese restaurants and this one has the best food for sure and the service is good as well.
It's well priced.
I definitely recommend it to anyone!
This is my favourite restaurant in Durham. I eat...
This is my favourite restaurant in Durham. I eat here almost weekly. I've been to many Japanese restautrants all over Canada, and this by far is my favourite! The food is fantastic! The owners are very sweet and friendly.
Love this place. The food is very good and I eat...
Love this place. The food is very good and I eat this food regularly, in the city and on trips within Canada and the USA.
Yes the service could be a little quicker or have more staff for the peak lunch and dinner order hours but overall it's excellent!
I've eaten in dozens of sushi restaurants and this is the best. Everything was delicious. It's hard to believe some of the other comments I've read on this site given my experience there.
The food is amazing. No special all you can eat...
The food is amazing. No special all you can eat lunch pricing. The service is slooooow. We go there for lunch sometimes and we're always late. We try to order in advance. Still late. There's only one person cooking for the entire restaurant, not that it's big, we just can't go as a large party cause we'll never eat. But again the food is amazing. Best Chicken Terriyaki in town!
i've been going to them since they opened, it's...
i've been going to them since they opened, it's been around 6 years. they are by far the best sushi i've ever had out of all the other sushi restaurants in the durham region.
We very much enjoy visiting Sushi & Rolls on a...
We very much enjoy visiting Sushi & Rolls on a bi-weekly basis and more frequently when we get the urge. The sushi is always fresh and flavorful. The Hand rolls are to die for and their white Tuna is the best i've had other than when I'm in BC. It is definately a restaurant that i will continue to frequent and tell all my friends. Keep up the great Food!..
The food here is AMAZING!! I have been to MANY Japanese restaurants and Sushi & Rolls is by far one of the best. I also visit a location in Whitby for All You Can Eat which is good, but Sushi & Rolls has so much more on their menu for the same price.
My boyfriend is not a big fan of Sushi but now he's asking me if we can go to Sushi & Rolls (he loves the Spicy tuna rolls).
I have been many times & will continue to visit.
