UPS, or United Parcel Service Inc., is a global company with one of the most recognized and admired brands in the world. As the largest express carrier and package delivery company in the world, we are also a leading provider of specialized transportation, logistics, capital, and e-commerce services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.more...See more text
Package not delivered on expected date with reason stated: "The receiver is not listed in the building directory. We are attempting to update this information." The enterphone panel to my building has no directory, but clearly states to dial the suite number of the resident -- which is listed on the package. I also received no communication from UPS in regards to this, I had to reach out to them to resolve this... Does anyone know how to provide good service anymore?
The driver doesn't know how to use the GPS because every time, they sent the package back to the warehouse because the address is incorrect. Also, calling UPS is terrible as they seems to have no hands to pick up the phone. Or better yet, they are not working at all. UPS should never have existed at all.
Terrible service. Tracking info isn't up to date, drivers don't leave delivery notices, or say they attempted delivery but didn't, staff at call centre are hopeless. UPS should not be in business as there are better competitors out there.
I sent a pkg out on Nov 1st - overnight delivery. Today is the 14th and it is still missing in transit. It arrived to the Richmond depot on Nov 1st and never left. Final destination - Medicine Hat, AB.
Tracking is slow and no one has contacted me about this. :-(
