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Took my forklift here for a repair. They had it for 3 months and gave me a rental to replace while repairs were to be completed. All they did was change the thermostat. The bill was $4000. They call later for a survey to rate my experience. When I mentioned that my experience was terrible they said maybe the survey wasnt appropriate for me - apparently, they only want positive experiences.
Hi there, we're sorry to hear about your negative experience and we would like to hear more so we can make this right. Please email us at marketing@williamsmachinery.com with your service details and we will have someone reach out to you immediately. Thank you and I look forward to hearing back.
By 12121212
April 18, 2017
this is the worst company I have evere delt with . I already have written a bad review on this company and had a bunch of reps come and see me saying things have changed . NOTHING has changed !!!!!! the service is still the shits !!!! I will never deal with this company again.
Hi there, we'd love the opportunity to further discuss this issue with you. Please reach out to us at marketing@williamsmachinery.com so we can help make this right. Thank you.
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