Freedom the Bike Shop caters to cyclists of all cycling etiquettes. Mountain, Road, Touring, E-Bikes, BMX, Comfort and Cruiser riding. Freedom has professionally trained technical staff able to remedy all your mechanical or electric/electronic needs. Freedom offers a full spectrum of Rental Bikes: MTB, Full-Suspension, Road, E-bikes, Fatbikes and Child Thule Trailers. Knowledgeable Trail & Route information on hand. Our Focus is Your Ride!more...See more text
Customer service needs improving- I asked for the manager to get better help and was told that he was not in- response to my review was made from the manager claiming that he was there all the time but chose not to be part of it. If you're a 20 something I think this staff are interested but if you are in you mid 50's I think another place would be better. The staff member never said good bye ... that is how they treat people.
Really bad service! I was going there to buy a bike and I had a few questions. Barely answer my question and kinda rude! Then he went away! The very next day I went to Kelowna to spend my 4000$ at some place they care enough to give a good service!
Not impressed, my sister needed repairs done on her bike as we were on a bike trip for 3 days in the area. They quoted her $100 dollars and then an addition $50 to expedite it even though the staff was standing around. Not a place to encourage bike trips and tourism!
