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Absolutely the worst ever Never had such a horrible wonton soup must be coloured water only wontons are tasteless gobs Everything is the color of soya sauce tasteless and disgusting Don’t order from them if you want Chinese food it took a whole night to settle my stomach
I have had several rude customer experiences at the location on Vedder and Luckakuck Way. This last time, they kept me waiting for more than an hour for pickup. The woman then tried to tell me I came a half hour later then I did and it was my fault. When I tried to explain that others had come, ordered and left while I was waiting, she pushed the bag across the counter and turned away from me. I certainly won’t be going back and will tell others not to either.
Incredibly rude service from the manager.
If i could rate this place less...i would. Horrible customer service...crappy food. Order from any where else. Cheers
Took about an hour and a half for my food to come, very unprofessional
placed an order on a Monday 45min to an hr. after two phone calls after an hr and 20 min. worst professional service at the order taking. clueless when She asked to take my order lol After an hr and 45 min it arrives. Cold and who doesn't like sitting Grease. We like the drivers but Ginkos store service was as unprofessional as they come. Wouldn't recommend to anyone again here
very bad and gone downhill, we ordered several items in the past and yesterday was scary, chow mein was ramen noodles from Chinese soups you buy in packs for 25 cents, the quality of meat was weird not meat we bought before? the prawns were cocktail shrimp, overall a horrible meal and not worth the time. we tried letting them know and no reply. DO NOT EAT THERE! we will NEVER EAT THERE AGAIN.
Food was delivered on time, hot and fresh. I've ordered two times from this place and they are the best I've had in Chilliwack so far. I did have one problem with my order today though. It was delivered but missing an Almond Chicken. I phoned them to tell them about the error and they were very appologetic about it and said they would drive back again and drop off an almond chicken. Not many places would do this at all. I had an experience with another chinese restraunt here in Chilliwack and when I recieved the food (which was horrible and I had to throw it all out, it was awful) and made a complaint about what was wrong and how bad it was, they said to bad basically to me and didn't care. Basically called me a lier and said their food is always the best and nothing ever wrong with it, to bad. So finding this place the next time I ordered has been a real treat, I'll be going here for my orders and not back to the previous place (I won't state their name, though I should). The food is more american style chinese food from what I have ordered so far, which I tend to like more myself anyways. I've ordered the dinner for 4 each time and extra almond chicken and each time requested no MSG (I don't know if they normally use it but it makes me sick so I always request it not to be used). Came to just under $45 delivered.
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