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Excellent service, very pleasant and polite
Very terible experience!!!..never call this company!
Business Reply January 5, 2018
hi tony we are sorry you are not satisfied, we noticed you posted horrible air conditioning jobs but sorry to say those are not our work. one of the photos was the exact photo Rage7107 posted, which leaves us confused. Please allow us to review the situation and provide us with your contact information via http://www.premiumac.ca/contact-us
Very professional! Thank you!
I had a furnace company come in to repair my furnace, they quote me $1200 then went on to say its best to buy a new one. we got Don's Number from a mutant friend. He Came in and did the job for Less than half in under an hour. Very knowledgeable. Highly Recommend.
Excellent service , by far the best price in the city and completed the job in a timely matter. I would use Don again. He even looked at the items another company was suppose to of fixed and replaced my furnace filters.
I have been using these guys for years from servicing my furnace and installing my a/c unit. Has been easy to deal with, excellent raport and great jobs. Cleaned up small amount of dust from his work that was on my concrete floor in my garage. Went up and above last summer setting me up with my nest thermostat settings for the air conditioning. Would use and suggest for anyone.
Our furnace stopped working and we called Don to take a look at it. Turned out that the people who originally installed our furnace did not route the exhaust pipes properly causing it to freeze. Don figured this out right away and fixed it for us! We are so happy we are able to have our heat up and running again
Awesome service, very professional! Would highly recommend them.
Nothing "premium" about them. We called Don to fix our furnace, and the repair barely lasted 2 hours. Wouldn't return our calls after that. My husband had to call another company. Never hire a refrigeration guy to fix a furnace, I guess.
Business Reply January 5, 2018
Hi Rage sorry to hear of your dissatisfaction, we are certain we haven't done work for you and the photos you posted are not our work. also the same photo was posted by Tony1480 a week later along with a heatpump which we don't use in the Alberta climate. Our customers are treated fairly and we will never leave our customers high and dry but if that did happened we will be glad and very interested to look into this. please provide us your contact information viahttp://www.premiumac.ca/contact-us
Don and his colleague provided exemplary service. I had another AC guy do a horrible install job and Don repaired the deficiencies and explained as he was going along, giving frequent status updates. Service was prompt and rates were very reasonable. I would wholeheartedly recommend this business. If I could go back in time, I would have had Don and his company do the entire job from the onset.
terrible service from owner and technician, not live up with the guaranteed repair service, not recommend this company for any service.
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