Company installed a bedframe in my house, it broke the same day. Cant replace it until several months away. We wanted a refund so we could get a bed elsewhere. They are charging 25% restocking fee + $175 to pick it up.
Buyer Beware.
One of the worst customer service experience you will ever have. First To save their butts they make you sign a repair/replace policy to try an avoid reimbursing you at 20% restocking for their dishonorable service/product. Opened up the couch, all put together with staples. Guy tried to overlooking everything & belittle my wife.
Our $$ couch had to be replaced twice in the first 2-3weeks. 3months now still, dealing quality, structural and missing hardware.
The staff by the name of Sam was so very acxomodating and very helpful during our visit this week, and so as with the other staffs who greeted us. Exceptional display of all furnitures. Great place to look around for all your home decors, decors and furnitures.
