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Reviews
Location

Cuisine type

  • Middle-eastern,
  • Lebanese,

Languages Spoken

  • French,
  • English,
Location
4483 rue Saint-Denis, Montréal, QC H2J 2L2
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Ratings & Reviews - Amir

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mjcu6284
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Horrible food!! Stale !! Smelly rice!! Burned patatoes!! RUDE DELIVERY DRIVER!!!

Atmosphere: 1/5
Food: 1/5
Service: 1/5
Are you the owner? Reply or Contact YP
NicoleR
By

Worst ever! Do not eat here!

DO NOT ORDER FROM THIS LOCATION! It is run by rude, unhelpful and generally terrible people. My boyfriend and I placed an order for delivery earlier tonight. When the meal arrived, not only were we disgusted at the state of the food, but it was the wrong order as well. To clarify, our fries and salad were put in the same container together, so the salad got limp from the hot fries while the fries got wet and soggy from the salad dressing. My boyfriend also asked for no garlic sauce on the fries, which they ignored and put on anyway. Plus, it wasn't even the right kind of salad that we had ordered, not to mention the portions were minuscule (if two orders of fries and two orders of salad can fit in one average styrofoam container then you're probably not getting good value for money). I called them immediately and explained the situation. I was not rude or accusatory at all, and was really just looking for some kind of apology. Instead, the man on the phone told me very rudely and defensively that they send out lots of orders every day and that I shouldn't complain, because everyone gets the same treatment. He told me that if I didn't want my fries and salad mixed together, I should have specified upon ordering (what?). Finally, he told me that they couldn't possibly have gotten the order wrong, and that I must have thought in my head that I ordered one thing but actually said another. I tried to reason that I was positive I ordered exactly what I wanted and it was THEIR fault that they messed up the order, but the man on the phone refused to apologize or offer any sort of compensation. He even began to yell at me, for DARING to call and complain about receiving the wrong order! Save yourself the trouble and do not order from this place. The portions are small, the quality is terrible, and the people are disgusting.

Atmosphere: 1/5
Food: 1/5
Service: 1/5
Are you the owner? Reply or Contact YP

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