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Absolutely terrible experience. I picked my two senior dogs up after being kennelled for 9 days, both covered in patches of their own feces. When I contacted the owner, he admitted to this being unacceptable, but told me he can only do so much when there are only two of them looking after 60 dogs. I have no clue how long my poor pups were like that. Awful, awful. Will NEVER USE AGAIN
My two dogs spent 3 days here. I was really nervous dropping them off as one of my dogs is very anxious especially of strangers. Both dogs did not want to leave at the end of the weekend. They ran too me, showered me in kisses and ran back towards the kennels. When they arrived at home they both ran to their beds and fell asleep. I will 100% be using this kennel again in the future.
My dog and I love Tripaway. After leaving my dog in different kennels over the years and not being satisfied with the service I finally found a place where my dog is very comfortable and well taken care of. My dog actually pulls me to get into the kennel. I cannot say enough about Frank and Amanda who are always very friendly and accomodating. I travel quite a bit and it is a bit easier leaving my dog behind knowing that she is well taken care of. Kamila F
We have used this kennel several times over the last couple years and have never been disappointed. Frank and Amanda are genuinely concerned about the welfare of the animals they care for. They are never too busy to talk to you, to answer your questions and address your concerns in order to make sure your pet's stay is a positive one. We (and that includes our 10 year old lab, Molly) would highly recommend this kennel to anyone.
We would highly recommend this kennel to anyone! We brought both our pups there for 9 days as we went on vacation and the service was impeccable. Our 4 year old shepard has never been away from us never mind our house and he was made comfortable through out his stay. He was loved and well taken care of. Frank and Amanda went above and beyond to make us feel comfortable leaving our fur babies with them. They sent us emails with updates and were happy to answer any of our questions or concerns.
Finally found a place where customer service and animal care are both top notch! After seeing them interact with my fur babies I would never ever allow them to kennel elsewhere. Very accommodating, they always go out of their way to make room. I do not have the most easy going dogs and often have fosters i board as well, so for them to have one over the hearts of my guys is amazing!
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