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Wow. I wondered if i should post a comment but after i read some others may be having the same problem . I received a lot of attitude from a female on the pickup line for prescriptions. Whats with that. Very poor demeanor. I usually get better service but had to comment. she shouldnt really not be serving customers.
Very disappointed with this pharmacist’s customer service. My daughter who is not from Sault, (college student) and has a autoimmune disease and is on very expensive medication had chosen to have her prescriptions from here as it was closer to her Rez. I had to speak with the pharmacist about a prescription(long distance) that my daughter needed filled and she was extremely rude. I have never dealt with anyone like this before and would recommend other college students go elsewhere.
This pharmacy is always busy. At one visit I had waited for sometime, after waiting for 2 people ahead of me who needed assistance when they received their meds. The assistant who was waiting on these people said out loud not to anyone in particular, "I'm going to lunch", and left. After waiting a few more minutes, I could see no one was coming to the pickup counter. I called out for someone to wait on me,and then someone came. Meantime there were other people waiting in line after me.
I have dealt with this pharmacy on and off for years. I don't come often but each time I do it is over an hours wait for a simple prescription. Recently I had minor surgery in which freezing wears off and pain starts. They had absolutely no sympathy and said it would be an hour. Well see ya later I'll be switching pharmacies now.
I visited this pharmacy on two occasions. Both times the pharmacist was rude. On one one of those visits, I asked about a cream for my baby's rash; the pharmacist rudely said she had no idea and rushed away like I was interrupting her. Thankfully, another mom was there and gave me a hand (her suggestion worked too!). I don't go to this store unless it is absolutely necessary.
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