As Canada’s leading integrated freight, parcel and logistics solutions provider, we have built one of Canada’s most extensive transportation and logistics networks and supporting infrastructure. The advantages of this size and scale benefit our customers, with more facilities in more regional centres than any other freight and parcel solutions provider in Canada. Nationally, provincially and regionally, our customers can count on best-in-class service and support from Purolator, wherever they are. We deliver services and solutions critical to Canada’s busiest urban centres. We deliver promises. The promises our customers make to their customers. From timely, dependable package delivery to integrated distribution solutions, we are well-equipped with the size, experience and expertise to meet the sophisticated, high-volume demands of our customers and deliver their promises.
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We ordered a present for Christmas for our granddaughter. It was shipped December 11 and arrives at the depot in Owen Sound on December 13. On December 20 they advised that they had not unpacked the truck and on December 24 it still wasn’t ready. These folks are incompetence in action.
Terrible service. Always rescheduling deliveries.I suggest using other shipping methods if it is available to you. You could potentially wait an entire week for your package if you miss the day they come to Bruce County. It is easier to just go to the depot and retrieve your package. Internal policies here prevent good service. Highly suggest you avoid using purolator services. Very Unhappy.
Terrible service in Grey and Bruce Counties. I waited all day, no delivery, then I had to go to Owen Sound. It seems that Purolator comes up the Bruce Peninsula only on certain days. Canada Post is faster.
