We are a family owned business serving the community for 35 years. Action Plus Appliance Centre prides itself on providing you with the best quality, brand name refurbished products at the best prices, with guaranteed warranty. Our selection of appliances, you're sure to find exactly what you've been looking for when you visit us. Our philosophy is based around providing you with the best quality refurbished products, and friendly in-store and in-home service.more...See more text
If there was 0 star thats what they get for there service ,we called them to service our stove ,they misdiagnosed and charged us 200 dollers for a part that didnt work ,we call back theyre willing to come in again to change another part just to see if that would work for more $$$ ,we said no thanks !
Questionable business practices and poor office service
Quality of work is good. BUT be sure you get a written invoice and written receipt. My husband wasn't on the ball enough to do so, and wrote a cheque to one of the principals of the company. Cheque was cashed. Two weeks later we received a phone call indicating that we had not paid the bill, and that they had called repeatedly about our account (they hadn't). I will not use this company again, since I do not trust their business ethics. Which is a shame, since the work was excellent!
These guys lack customer service skills. I would never do business with them again. They almost seem as if you're bothering them when dealing with them.
I had the worst phone conversation in my life just trying to get a service call scheduled. I answered the same questions three times, confirmed I would pay cash (and also noted we are a reputable London, ON business) and yet someone (Peter?) called back again to rudely ask who would be taking care of the bill. I cancelled the call all together as that was the least professional experience of my entire life.