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I have taken my 8 year old daughter there on several occasions for supper. Every time we eat well, are treated well and get to relax and actually enjoy each others company. I love how the staff makes my daughter feel special by remembering her, using her name, actually talking to her and listening to her answers. On top of all that the food is delicious and affordable. It is one of Guelphs hidden gems.
Came in after my graduation to watch the soccer, have a pint and eat some lunch. Was treated to a free lunch for a celebrating my achievement. RU is great at making you feel special!!!! Love you guys
Great food, poor service. Layout of tables also leaves a lot to be desired. They need to separat bar from dining area as well as redesign tables for small groups. A long table against the window is a waste of space. The food was great but the girl on the bar seemed to want to be anywhere else but at work.
We hought we found a casual eating place that would replace the declining Penny Whistle but this place is inconsistent. The RU Serious burger is excellent and possibly the best buger in town! The food and service are above average when a waitress is working but when the bartender is working the tables, the food and service is below average (sorry!). I'm not sure if we'll gamble on this place, again.
We have gone to this Restaurant for quite a long time and they are THE BEST people to deal with. They are down to earth, friendly, fun and always there to serve you! If you want a stuffy atmosphere, then no this isn't it, but if you want fun, relaxing, great food and people - this IS the place to go. I far prefer this to stuffy restaurants. R U Serious and staff R the best!!! Cheers to your new location!! Brenda
My husband and I decided to try this place since his colleague recommended it. I personally wouldn't have gone in there otherwise, it is not the nicest looking place from the outside, and there are always creepy people loitering around it. I must say I was pleasantly surprised! Inside it is nice and big, with lots of tables and booths as well as the bar in the far corner. The menus are very reasonably priced. Every item we ordered was delicious. The service was impeccable. We couldn't have asked for more. We will definitely go back!
went for dinner this evening and ordered the chicken wings, there was ketchup stuck on the table! Gross the wings were ok, and the fries were good. went to use the bathroom and it hadnt been cleanded in awhile. thats a big thing for me because they say it reflects the kitchen. My boyfriend had the soup he said it was fantastic! so not sure what to rate this place? mayby well try again next week. The service was very slow!
My Husband and I have lived near R U Serious for 4 years. It was only recently (3 months ago) that we decided to give it a shot. We were first very happy with how clean the entire restaurant was; including the women's washrooms, which can be a huge issue with some restaurants. Secondly, the server was amazingly friendly and quick to get us our drinks and keep the free refills on pop flowing; without having to ask for a refill I would like to note, which to me is always the sign of an excellent server. Thirdly, the food was outstanding! I had the lunch size lasagna. It was a really generous portion, and you could definitely tell that it was homemade. The garden salad I had with it was fresh and was void of any brown or slightly off lettuce (which again can be a problem at some restaurants). My husband always judges the quality of a restaurant by their burger, which is what he had. The burger was again homemade (it was thankfully not just some pre-fab patty) and very flavourful. The fries are also out of this world. They are consistently nice and crispy. Needless to say, after our fantastic first experience, we have been back many times. We have ordered a variety of things off the menu, and each item has been delicious and prepared with care and homemade quality. The portions are always consistently big and a great value. This restaurant is truly one of Guelph's best casual, home-style restaurants.
First time visitor. Enjoyed everything. Server friendly and quick. Nice and clean. Will return soon.
I was quite satisfied with the everything. The waitress was kind and always available. It was an early dinner my wife and I had so it wasn't very busy. The background music wasn't too loud and the chairs were great. The menu had a large selection and for $10 each plus a drink for the two of us it was a good deal. I also loved the fries. Entrance was easy to find despite some previous reviews. Food quantity was good for the price and I will visit again!
The sandwich board in the mall lobby got my attention, and I'm glad that it did. I was very pleasantly surprised by the quality of food and service. I was on my lunch break and food was at my table very quickly and very warm. It's no surprise that this restaurant will be celebrating it's 16 year anniversay...noticed the rather large sign when leaving the parking lot.
I come here quite often, and I must say it is a highly underrated restaurant. Food specials are always creative and delicious. I am surprised at a couple of the reviews, this place is fantastic despite the location. Give it a try!! Very clean (washrooms too!!)
You get what you pay for! The food was average and the wait staff couldnt handle such a large party. not somewhere i would visit frequently.
Quite frankly, I am surprised this restaurant actually still exists. Luckily, I was visiting the restaurant with a family who had been there before, or I would not have seen the entry, which looks like a service entrance. The employees smoking around the door were nice enough to shove each other around as we tried to enter, and managed to spill a drink on one of our party. Interestingly enough, when we entered we were greeted by two people, neither of whom offered to seat us. Eventually we placed orders with a waitress who was more interested in her thirty minute break than to cover her tables when she took it. The heat became rather unbearable after several minutes. Three people in our party were ill, with two of them having to leave the restaurant because of the heat. The other had a mild athsma attack from the smoke wafting into the restaurant from the excessive crowd smoking right in front of the door. They are well named, because "are you serious?" is a perfect reaction to the way we were treated. I'd have to say that most of the reviews submitted are probably from employees or friends of employees who managed to get decent service, because regular customers certainly do NOT.
Beer was far fom cold, but when the wait staff is told the wings are not cooked, looking at them and saying they looked cooked doesn't cut it. Food prep a huge question here
My wife and I have been dining at R U for several years. I have always found it so amazing that after so many years the staff members are all still familiar...especially in the hospitality industry. It truly is a family dining experience. The food is great and the service is always exceptional.
The food was quite good and the portions were rather nice. Next time I'll be ordering the quesadilla! The service was extremely friendly and she came around at all the right times. The establishment was clean and my only hesitation would be that the restaurant is located in shady looking mall. We didn't have the bother of other patrons as some other reviewers had, maybe they just had bad timing?
My husband and I love this restaurant. We have been going at least once a month for the last several years, and even though we tend to have the same things, it is a restaurant we know that when we try something new, we won't be disappointed. My husband called ahead on our first anniversary and asked if they could have our favourite meals ready for when we arrived. We went in, and they had our food hot and ready for us. They even gave us complimentary chocolate cheesecake with sparklers in it. The wait staff is always very accomidating and friendly, and the food is always delicious with portions big enough to have leftovers to bring home. This is our all-time favourite place to eat! P.S. To the person who rated a 4 because someone in the mall was staring at them... the only way someone could stare at you eating is if you had the mall-side curtains pulled open and you were staring as well. Just because one person was staring at some goofball looking out behind the restaurant curtains shouldn't impose on the overall rating of this wonderful restaurant.
Great atmosphere! Clean restaurant and spotless restrooms. Food and service outstanding!!!
This palce is fantastic. The food and atmosphere are amazing, and the staff is the best in Guelph! All the best to Les and Kim, you guys rock.
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