First time to deal with Ziebart on March 21, 2018 to get our recently purchased vehicle polished. I was taken cared of by Doug, who is a great guy. He made sure I get all my questions answered and requests taken cared of. The car was supposed to get a cut and polish work but Doug also threw in a sealant coat. Doug made sure I was happy with the service until the last minute. Had to take pictures of my Sorento w/ the mirror-like shine. Would go back and refer people to the shop!