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We experienced that Furniture land has no control over their suppliers. Our shipment was promised to be delivered in 8 weeks and was delivered in 19 weeks. This furniture store kept us blind as to where our shipment is. The shipment got delayed two times and no one cared to contact us about the delays. We had to reach them many times and yell for an actual update but they did not care. No efforts were made to compensate the late delivery and hassle we had to go through. Just a typical money maki
Only gave 1 star because I had to. When you buy a mattress, make sure they give you the same one. I bought a great quality mattress that I tried at their warehouse and was sent with a cheap, hard, low quality one with a different name. Still do not have a mattress and they have refused to refund me.
Fabulous , professional, incredibly helpful and warm....As an interior decorator I deal with many, many companies and have loved my shopping experience and suggestions from furnitureland. I would recommend them over and over again to anyone
A very satisfying visit and purchase! Sam was a terrific sales person- pleasant, helpful, respectful, and efficient. We left with what we came for feeling good about both our purchase and the experience. We are repeat customers, and would recommend Furnitureland to anyone.I would have given them more then 7 stars if possible.
Great store and really affordable prices. Would definitely recommend this store.
one of the best furniture store in surrey and richmond..Great customer service Very good customer service and we have received 4 beds out of 5.kamal gave us good deal Hopefully we get delivered 5th bed soon as well
This is one of the best stores to buy furniture. We are so glad that we bought furniture for our new home from furnitureland.Absolutely amazing experience. I would definitely recomment this to my family and friends
Very helpful staff .Great value for money. They helped me find what I was looking for with no hard sales chat.Just wanted me to be sure and happy with my sofa and mattress.I spent hours in store and must have sat on every sofa and chair there.I didn't feel rushed but made welcome to spend as much time as needed by sales person.Thanks again.
We bought furniture for our new office and I must say our experience was absolutely amazing.From selecting the right furniture to price matching to delivery everything was smooth..The best part was customer service after sale was pretty good.Would definitely recommend this place to my friends and family.Thankyou furnitureland for a giving us a great experience.
Bad delivery service 3 month before order still waiting one time one thing 4 week deliver every time something missing no more buy 100 time think before buy
Worst service ever seen. staff (kamal) never stay on his words , once they get payment then they dont care and never refund you if you put the money on hold item . Dont waste your time and money. STAY AWAY FROM THIS STORE AND THE OWNER.
Awesome deal and perfect solution for my tiny place basement suggested by the cool dude TJ .Way of dealing with coustomers by Tj super perfect always helpful for find right product for you .My experience I specialy recommends you guys c Tj for best product .Quality also have good compitition score .
Worst service ever seen. Product quality is not good, staff is rude, once they get payment then they don't care. Don't waste your time and money. There are really good stores in surrey.
I just bought Chester and curio from furniture land .service is excellent .on time .recommend this store for all your furniture needs . Very good place to shop
They provide free "REPAIRS" for 12 months. The $2700 leather recliner wouldn't work after 45 days. NO REFUNDS. Repair only. Then find out they had the parts in stock, but I had to wait two weeks while they ordered them. Delivery was a hassle. The delivery driver wanted $100 cash to take the sofa off the truck. NO. DO NOT BUY FROM THIS STORE. VERY POOR SERVICE.
Spent $6,300 to furnish my 2 bedroom condo. Total of 22 items. My $2,700 sofa is broken after 6 month, and they are not willing to fix the sofa. Why would you buy anything from them. Very poor customer service
BBB Complaint #1261768, that's all I got to say about this store.
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