Ambitious and determined, affable and dedicated, TC Mai, the owner and makeup artist behind MAI Makeup, instantly and warmly smiles at every introduction. Her friendliness is engaging and contagious, a testament to how she approaches each and every client: with a warmth and sincerity to not only apply the perfect makeup, but to also truly connect with everyone she works with (clients, colleagues, and employees alike).
While MAI Makeup has a studio, TC prefers to work in clients’ homes. “You can be open with us in your own comfort [zone],” she says. “A lot of people leave a studio not liking their makeup, but they’re too scared to open up about it. When you’re at home, it’s easier for us to connect with you. It’s important to me to create that friendship, because I learn about my clients.”
To assist in connecting with clients, MAI Makeup creates custom makeup kits for each client based on the answers to their makeup questionnaire. “We send them surveys: Tell me about your event, skin, makeup routine; tell me about what this is for, tell me about your favourite products. It’s a very personalized experience,” says TC.