Teach your staff some common courtesy when dealing with customers. Although it's become fashionable to be rude to men, I am paying money for service.
I'll not be back, and will spend my hard-earned money elsewhere.
This was our first time at Swiss Chalet. The restaurant was quite busy for 4PM Sunday, but not packed. The atmosphere was very pleasant.
The waitress seemed to be in a hurry. Looks like they were short staffed. She messed up our drinks and the cook never brought us the buns we were supposed to get with our meal. My tea cup had something dried up on it (looked like brown sugar), which I had to scrape off with my fingers :)))) I didn't bother asking to get a new one.
The food was very tasty, although the dessert (sundae) was far too sweet .
Overall a nice little lower-middle class restaurant with good atmosphere.
The service could be better though.